Incident Response (IR)

In crisis situations, quick, targeted action is crucial. Our Crisis Management & Coaching supports your company in responding confidently to cyberattacks, data breaches, or other security-critical events.

Our experts assist you not only with preparation but also during the crisis. Using proven methods and clear processes, we help minimize risks, limit damage, and maintain the trust of your stakeholders.

Rely on professional support to retain control even in critical moments.

In the case of IT security incidents, a structured and thorough investigation is crucial to identify the causes, minimize damage, and prevent future attacks. Our incident investigation provides you with the expertise and resources to effectively handle even the most complex incidents.

We analyze attack vectors, assess compromised systems, and reconstruct the incident step by step. Using advanced technologies such as Threat Intelligence, forensic tools, and automated analyses, we uncover hidden vulnerabilities and initiate actions to restore your IT security.

Our experienced team coordinates the investigation seamlessly with internal and external stakeholders, including IT departments, management, and external consultants. We ensure that all steps comply with regulatory and legal requirements.

After a cyberattack or IT crisis, quick and well-coordinated recovery of business operations is crucial. Our business recovery support helps you resume operations efficiently and build long-term resilience.

We assist with incident analysis, the restoration of critical systems, and the development of measures to minimize future risks. Our team works closely with you to prioritize actions, reduce downtime, and quickly restore key processes.

Additionally, we help optimize your emergency plans and recovery strategies, ensuring your business is better equipped to handle future crises.

Effective communication with authorities is essential in crisis situations, especially during cyber incidents or data breaches. Our professional coordination with authorities helps ensure that all required information is provided accurately and promptly.

We handle the coordination with national and international regulatory bodies, law enforcement agencies, and data protection authorities. Our team ensures that your communication is legally compliant, transparent, and focused, avoiding misunderstandings and ensuring compliance.

With clear processes and a strategic approach, we assist you in managing communication with authorities effectively, allowing you to maintain control over the situation.

In critical situations like ransomware attacks, negotiating with threat actors may be necessary to minimize damage and buy valuable time. Our Threat Actor Negotiation service provides you with the expertise and strategy needed to conduct these conversations professionally and securely.

Our team of experienced specialists analyzes the situation, assesses potential risks, and leads negotiations to achieve the best possible outcomes—whether it’s data recovery, minimizing financial losses, or reducing further damage. We adhere strictly to ethical and legal guidelines during the process.

With a clear communication strategy and deep knowledge of attacker tactics, we ensure you remain operational and in control, even in challenging moments.

Clear and strategic communication is crucial in crisis situations to maintain trust and protect your company’s reputation. Our crisis communication and public relations service is offered in close collaboration with an experienced crisis communication partner to provide you with the best possible support.

While our partner manages the overall communication strategy and public engagement, we work hand in hand to address IT-related issues specifically. Together, we develop tailored communication plans that consider both internal and external audiences—from employees and customers to partners and the media.

Our service includes crafting press releases, responding to media inquiries, and preparing your leadership team for public appearances. We ensure consistent and transparent communication, tailored to the unique requirements of your IT crisis.

In critical situations like ransomware attacks, quick and controlled payment processing can be crucial to avoid further damage. We assist with the evaluation, planning, and execution of payments when they are unavoidable.

We work closely with you to clarify the legal and strategic aspects of the payment, ensuring that all steps comply with applicable regulations. Our team coordinates with authorities, financial institutions, and other relevant parties to ensure the process runs smoothly and securely.

Whether it's verifying payment recipients, conducting risk analysis, or ensuring proper documentation, we provide expert guidance to ensure your interests are protected.

In managing cyber incidents, legal aspects are often as crucial as technical measures. Our legal support is provided in close collaboration with selected law firms specializing in IT-related issues. Together, we offer comprehensive assistance to help you meet regulatory requirements, minimize legal risks, and protect your interests.

While our law firm partners handle the legal details and regulatory requirements, we work hand in hand to seamlessly integrate technical and IT-specific aspects into the legal strategy. Our services include advising on liability issues, incident reporting to authorities, ensuring legally sound documentation, and assisting in negotiations with threat actors, customers, or partners.

To effectively manage cyber risks, continuous evaluation of your security posture is essential. With our ongoing risk assessment, we constantly monitor and analyze your IT infrastructure to identify potential vulnerabilities early and proactively minimize risks.

Our service includes regular security analyses, the evaluation of new threats, and the optimization of existing security measures. We work closely with your internal teams to ensure that all actions are aligned with your specific business needs and the current threat landscape.

By combining the latest technologies and proven methods, we strategically identify risks and help you continuously improve your defenses.

Cyberattacks can happen at any time—our Incident Response Retainer ensures you are fully prepared. This service provides you with prioritized, round-the-clock access to our incident response experts, who act quickly and effectively when needed.

Our Retainer service offers you:

• Fast Response Times: Guaranteed access to experts within agreed-upon timeframes.
• Proactive Support: Regular reviews of your security measures and emergency plans.
• Cost Efficiency: Predictable costs for incident response services without surprises.
• Expertise Advantage: Training and consultation to ensure your team is optimally prepared for cyber incidents.

We work closely with your organization to proactively identify vulnerabilities and strengthen your resilience. In the event of an incident, our team is ready to contain threats, minimize damage, and restore your systems swiftly.

Cyberattacks are unpredictable, but with a proactive Incident Response plan in place, you can be prepared for the unexpected. We help assess your readiness with targeted training, realistic exercises, and customized emergency plans, ensuring your team knows exactly how to react when an attack occurs.

If your systems are compromised, we take immediate steps to contain the attack, prevent further damage, and isolate affected systems. Our team works quickly to identify and remove any malware or attackers, and we restore your systems with minimal downtime, ensuring business continuity.

While no system is entirely immune to attacks, we combine prevention with rapid response. Through continuous monitoring, regular security assessments, and proactive measures, we minimize your risk and ensure that, if an attack occurs, we can mitigate its impact quickly.

In the case of a ransomware attack, we have experienced negotiators who can engage with cybercriminals, ensuring that any discussions are handled professionally and in accordance with best practices. Our goal is to minimize the financial and reputational impact of the attack, while working towards a solution that best protects your interests.

Our team’s rapid response capabilities, combined with years of experience in managing high-stakes cyber incidents, allow us to act swiftly and effectively. We work not just to stop the attack, but to provide long-term solutions to prevent future breaches and ensure a resilient security posture.

During a cyberattack, minimizing downtime is critical. We deploy temporary solutions that maintain your critical business functions, even while we work on resolving the incident. Our goal is to ensure that your business continues to operate smoothly, with minimal disruption to day-to-day activities.

With the IRR service, you have 24/7 guaranteed access to our expert team, giving you confidence that we are always ready to act in a crisis. Whether it’s handling an immediate threat or preparing your organization for future incidents, the IRR service provides continuous support and strategic guidance whenever you need it.

The first step is to identify and verify the security incident. We use advanced monitoring tools to detect anomalies and immediately begin analyzing the attack to understand its scope. From there, we initiate containment measures to prevent further damage.

Our Incident Response services go beyond crisis management. We provide valuable insights from every attack that help refine your overall security strategy, close gaps, and implement better defenses, making your organization more resilient to future threats.

Yes, we specialize in swift recovery from cyber incidents, helping you restore systems, recover data, and maintain operations. We provide support not only in mitigating the immediate impact but also in ensuring that your systems are secure moving forward to prevent future attacks.